Shipping policy
Thank you for shopping with iStayAligned! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
- We offer standard shipping via trusted carriers.
- Domestic Shipping (within the U.S.): 3–7 business days
- International Shipping: 7–21 business days (depending on destination and customs)
- Please note these are estimates and delays may occur due to carrier issues, weather, or customs clearance.
Shipping Costs
- Shipping fees are calculated and displayed at checkout based on your shipping address and order weight.
- Occasionally, we may offer free shipping promotions; details will be provided on our website.
Order Tracking
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- You can track your shipment via the carrier’s website.
Shipping Address
- Please ensure your shipping address is complete and accurate.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
- If you need to change your shipping address after placing your order, please contact us immediately. We cannot guarantee changes once the order is processed.
Customs, Duties, and Taxes
- For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.
- We have no control over these charges and cannot predict their amount.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of receiving your order.
- We will work with the carrier to resolve the issue and assist you with a replacement or refund when appropriate.